All cancellations must be received in writing via email. 25% of total cost will be charged if cancelled 14 or more days prior to arrival. 50% of total cost will be charged if cancelled 7-14 days prior to arrival. 100% of total cost will be charged for cancellations less than 7 days to arrival or for no-shows on the day of activity. Guests that have no show, check in late or check out early will be charged full cost of activity.
Please note that we also understand unforeseen circumstances (i.e., weather conditions, flight cancellations, and medical illnesses) these unpredictable circumstances will be considered, as long as guests provide proof of reason for cancellation.
Please note that Coral Coast Divers can cancel at any time due to bad weather, ocean conditions, boat mechanical problems, administrative, or unforeseen circumstances with no penalties to our customers. Coral Coast divers always puts safety first, and will never risk the safety of our guests. In case this does occur an email will be sent to customers as soon as possible and staff will try to reschedule the dive trip based on the dive center’s availability.
If you have any questions, please do not hesitate to contact us at email@example.com we will be more than happy to answer any of your questions.